GP appointment? Don't need it? Cancel it!

We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.

How to Cancel an Appointment

If you are not able to keep your appointment please call 01322 621 690  and cancel as soon as possible: someone else may need to see the doctor urgently.

Alternatively you can cancel your appointment online using  Patient Access or The NHS App  if you are signed up to the service. 

Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place. 

We must be notified of cancellations a minimum of 2 hours before your appointment time. Anything after 2 hours will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources and can result in you being asked to find a new GP Surgery.