updated at 04:43pm on 22/01/2020
Caring considerate staff at this doctors practice
I suffer with social anxiety, so its very hard to be around large groups of people or people in general. Very aprehensive about coming into the surgery as im newly registered and didnt know what to expect. Honestly had the nicest male doctor i have seen so far, very relatable and understanding to my needs. I feel very reasurred by him, also a sweet caring lady at reception helped me fill out my forms as i was mid panic attack, so that helped tremendously and she helped me calm down heaps. Its nice to go to a doctors where people make you feel welcomed. Just wanted to share this as i feel it is deserved. My appointment was on 4/01/18 late afternoon for reference.
Visited in January 2018, Posted on 08 January 2018
I have been going to the Jenner for more than 30 years
I have been going to the Jenner for more than 30 years and have always received excellent treatment. I simply do not recognise the complaints about the receptionists. They have always treated me politely and respectfully. I suspect some patients take a more confrontational approach, but I always try to treat people in the way I would like them to treat me and it seems to be successful. The receptionists are there to help people and they do a grand job. I have never had to wait more than a couple of days for an appointment and on the rare occasions I have needed an urgent appointment, the staff have always accommodated me, although understandably, not always with my regular doctor.
Visited in February 2016, Posted on 04 February 2016