Newsletters

You Spoke ! .......... and your surgery  listened. 

1. We have now increased our appointments each week by over 30%
2. We have employed a new Female GP (Dr Norris) 
3. We have employed new reception / admin staff to answer the telephone calls
4. We have improved our on-linen acces for patients with self-booking links which has reduced our DNA data.
5. We have installed a new patient computer to provide education for patients should they need support 
6. We have installed a new telephone system which provides patients with a call back facility 
7. Employed Apprentices for experience in Health Care Administration 

We have the following specialist team onsite;

• Mental Health Practitioner 
• Advanced Nurse Practitioner 
• Care Co-ordinators / social prescribers 
• Clinical Accurx Team
• Assistant Practice Manager 
• A senior member of staff for each department 
• Trainee Nursing Associate 
• Trainee HCA 
• A GP who is an educator for trainee GP's
• Specialist Clinical Pharmacist 
• Cardiology Team 
• Dermatology Team 
• Stop Smoking Service 
• LGBTQ+ Advocate 
• Physician Associates for Minor Illnesses 
• Implant & Coil Gynaecology Clinic 

We are constantly finding ways of making improvements to our surgery therefore, if you feel that you would like to provide any comments or suggestions, please let us know

Our Local PPG (Patient Participation Group) are looking for patients to join their team ! Please ask at reception if you would like to create a difference.